1. Download the free App from the App Store (iOS) or Play Store (Android). [Search “Bio Music One”]
2. Sign in to the App with your Apple or Google ID. On Android, you need to sign in to open the App. On iOS, you only need to log in when you access the ALBUMS SERIE 1 or ALBUMS SERIE 2 pages or when you download the Bio Active Listening track offered on the HOME page.
3. If you are on iOS, please make sure to share your Apple ID with the app as the new iOS system automatically checks the “Hide my Apple ID” option.
4. Wait a maximum of 24 hours for your albums to be activated on our database because this process must be done manually.
5. When the albums you ordered are activated, you will see a download arrow on the activated album covers.
6. Click on the covers to upload your albums to the App.

Important: CDs and USBs are only shipped within Europe. If you live outside Europe, please acquire your Bio Music One albums in download format for the App. Please Note: Your orders are shipped from France and no longer from the United Kingdom. Therefore, you may incur customs fees upon receipt of your parcels in the UK.

Important: The production of USB sticks is temporarily stopped. Only in-stock USB sticks are available. We do not yet know if the current stock shortages will be replenished.